QR code touchpoints for dental practices.

Patients often have questions before and after treatment: about prophylaxis, the course of a treatment, aftercare, or other services offered by the practice.

A scan or tap takes them directly to the relevant information. No app. No registration. No flyers.

This allows patients to get informed during the waiting time and, if needed, ask targeted questions afterward.

Many patients mainly know their dental practice for the treatment they originally came in for.

The Touchpoint can be used to present additional services clearly – right where patients have time to engage with them.

For example:

• Professional teeth cleaning
• Prophylaxis
• Teeth whitening
• Implantology
• Dental prosthetics
• Aligners & orthodontics
• Pediatric dentistry
• Aesthetic dentistry

With images, videos, brief explanations, or further information.

Don’t sell pushily. Simply make it visible.

What should I know before my appointment? When can I eat again? What should I keep in mind after a procedure?

Recurring information can be made available digitally and exactly where patients need it.

Before treatment

Preparation · Anaesthesia information · Treatment procedures · Important instructions

After treatment

Aftercare · Dental extractions · Implant care · Professional cleaning · Oral hygiene

Existing PDFs, patient leaflets and instructions can also be linked or transformed into mobile-friendly content.

Patients can directly access frequently needed services via the same touchpoint.

Appointments

Online appointment booking · Appointment changes · Recall

Forms

Medical history forms · Patient forms · Downloads

Practice

Opening hours · Contact · Directions · Team · Services

Information

FAQ · Treatment information · Multilingual content

The physical touchpoint remains in place. The underlying content can be added to or changed at any time.

After a positive experience, patients can be directed straight to your practice’s review page.

Scan the QR code or tap the touchpoint via NFC – and the appropriate review link opens.

Ideal, for example:

• at reception
• in the waiting area
• at the exit
• after completing a treatment

Alternatively, a touchpoint can initially offer several options – for example, Google review, feedback, book an appointment or follow the practice.

The QR code does not have to permanently lead to the same destination.

The linked page can be changed, expanded, or replaced by another function at any time – without having to print a new QR code or replace the touchpoint.

A touchpoint can, for example, initially lead directly to an appointment booking and later bundle several functions:

Appointments · Services · Patient information · Forms · Reviews · Social media

Time-dependent content or different redirects are also possible.

Through the digital touchpoint, female dentists, male dentists, and the practice team can introduce themselves personally.

Portraits · Areas of focus · Qualifications · Languages · short videos · personal introductions

This provides orientation and makes a practice more than a name on the door.