Housekeeping requests without a phone call
Digital Housekeeping Requests for Hotel Guests
Digital housekeeping requests let hotel guests ask for towels, cleaning, toiletries, or maintenance from their phone. Productmate can include the room number and preferred service time, then notify the correct team. Guests avoid a call to reception, and housekeeping receives clearer work with less manual forwarding.
- Room-aware requests
- Preferred service times
- Direct team notification
Room-aware requests
Digital housekeeping requests let hotel guests ask for towels, cleaning, toiletries, or maintenance from their phone. Productmate can include the room number and preferred service time, then notify the correct team.
Preferred service times
Productmate can include the room number and preferred service time, then notify the correct team. Guests avoid a call to reception, and housekeeping receives clearer work with less manual forwarding. The result: Direct team notification.
Let’s build the right touchpoint
What should your guests find more easily?
Tell us about your hotel, restaurant, or guest journey. We will recommend a practical touchpoint, the right placement, and a digital destination that you can update at any time.