For guests with smartphones in the hotel industry.

When is breakfast? Where is the spa? Another pillow? A taxi? A request for a callback?

Hotel information, recommendations and guest requests go directly to the smartphone. Recurring questions can be answered without the guest having to reach someone first.

The reception remains personal. Just not for every Wi-Fi code.

Burger at 11 p.m. Breakfast in bed. Another bottle of wine.

Guests open the room service menu directly with a tap or scan, see dishes with images and offers, and send their order digitally to the hotel. Content can even change according to the time of day – breakfast in the morning, dinner in the evening, late night at night.

Hunger has no extension.

A great stay is nice.

Even nicer is when Google finds out about it.

PRODUCTMATE brings the review moment to where the experience is happening right now: to the room, the table, the bill or check-out. One tap leads directly to the review.

Satisfaction alone is unfortunately invisible.

Sleep in. Work. Fresh towels only. Cleaning later.

Guests can adjust or cancel their room cleaning directly from the room. The information is recorded digitally and can be forwarded directly to Housekeeping or the desired process.

“Do not disturb” can now be more than just hanging on the door handle.

The daily special changes. So does the signature drink. The touchpoint doesn’t.

Recommendations, menus, specials, and seasonal content can be changed or prepared digitally without producing new menus or new QR codes.

Today fish. Tomorrow asparagus. Friday Negroni.

Finally, a menu with a sense of time.

60 minutes to spare? Architecture Walk? Hidden Gems? Morning Run? Good bars instead of tourist traps?

Hotels can compile individual routes and recommendations for their guests – with selected stops, stories, images, videos, and audio guides. Directly from the hotel, without an additional app.

The city doesn’t begin on Google.

It begins at your hotel door.

Maybe.

Thriller, mystery, romance, or adventure: PRODUCTMATE develops stories that take place right in your hotel. Rooms, the bar, restaurant, staff, and surroundings can become part of the plot – and the hotel's offerings, almost incidentally, become settings.

A stay becomes a story.

And the bar might become a crime scene.

Arrive. Breathe. Fall asleep.

Guided meditations, breathing exercises and individual audio experiences start directly in the hotel room on the smartphone. Without a download and without an account.

Five minutes of nothing.

Can be quite a lot.

How well do your guests actually know your hotel, the city, or the signature cocktail at the bar?

Individual quiz questions can be played alone or together. In the process, the restaurant, spa, bar, or other offerings of the property can become visible almost incidentally.

Upselling.

But disguised as a game.

Walnut. Oak. Stainless steel. Acrylic.

And behind it exactly what the guest needs right now.

A touchpoint can lead to hotel information, room service, reviews, menus, audio guides, recommendations, forms, or external offers. The digital destination can be changed, while the physical touchpoint simply remains where it belongs.

Looks like interior.

Works like software.